You have access to the same, high quality level of Customer Support from the moment you download a CloverDX trial until you become a customer and beyond. We also strive to ensure that your experience with CloverDX is straightforward, helpful and to the point.
Our support team has a deep understanding of the product and is tightly integrated with the professional services and development teams, so delivering properly qualified solutions is optimized for both time and quality.
We don’t outsource support to third parties.
As part of your CloverDX plan, you have access to four major product releases each year. We also release several minor updates that address bugs and minor enhancements. Our Professional Services teams are ready to assist you with smooth upgrade path between versions.
We offer 24/7 support to customers on Enhanced plan, aiming for shortened turnaround on tickets, quick response times and fast resolution of issues leading to uninterrupted production and piece of mind.
Our experience with CloverDX has been a great one. They receive top stars on their service and support.
