CloverDX® Website Privacy & Cookie Policy
Last updated 05 November 2025
Controller: CloverDX a.s., Betlémské náměstí 251/2, 110 00 Praha 1, Czech Republic (IČO: 28213874, DIČ: CZ28213874). Registered with the Municipal Court in Prague, Section B, Insert 13411.
Contact: info@cloverdx.com · +420 277 003 200
This policy applies to websites under the cloverdx.com domain (e.g., www.cloverdx.com).
1) Scope
This document describes how CloverDX a.s. (“we”, “us”) processes personal data of visitors to our public websites and landing pages under the cloverdx.com domain. It does not cover processing relating to our software products or customer contracts—those are addressed in product or contractual documentation.
2) Data we collect on our websites
- Technical data: IP address, browser and device characteristics, pages viewed, timestamps, referral URLs, and similar diagnostic data collected by our web servers and security systems.
- Cookies and similar technologies: See the Cookie Policy below.
- Forms: If you request a demo, download resources, subscribe to our newsletter, or otherwise contact us, we collect the information you submit (e.g., name, email, company, role, message) and related metadata (form ID, time).
- Live chat: If enabled, chat interactions and your provided contact details.
- Events & webinars: Registration details (e.g., name, email, employer) and attendance information if you sign up.
3) Purposes and legal bases
| Purpose | Legal basis | Examples |
|---|---|---|
| Operate and secure the website | Legitimate interests (IT security, service availability) | Server logs, Cloudflare bot management |
| Provide requested information or services | Performance of a contract or steps prior to a contract | Responding to “Contact us” or “Book a demo” requests |
| Marketing communications (B2B) | Consent (where required) or legitimate interests | Newsletters; content updates; event invitations |
| Analytics and site improvement | Consent | Measuring engagement with pages and campaigns |
| Compliance | Legal obligations | Handling data subject requests; maintaining opt‑out records |
4) Recipients and processors
We use trusted service providers to host and support our websites and marketing operations (for example, HubSpot for forms/analytics/chat and Cloudflare for security). These providers act as our processors and only process personal data on our documented instructions. Where third‑party content is embedded (e.g., a video), that third party may set cookies if you consent to the relevant category.
5) International transfers
Some providers may process data outside the EU/EEA. Where applicable, we implement appropriate safeguards for such transfers (e.g., Standard Contractual Clauses) and take necessary supplementary measures.
6) Retention
- Technical logs: retained for short periods needed for security and troubleshooting.
- Marketing contacts: retained while you remain subscribed or engaged with our content, and deleted or anonymized after a period of inactivity or when you withdraw consent/unsubscribe.
- Cookies: see individual durations in the Cookie Policy.
7) Your rights
Subject to conditions in applicable law, you may request access, rectification, erasure, restriction, objection, and data portability. Where we rely on consent, you can withdraw it at any time without affecting prior processing. To exercise these rights, contact us at info@cloverdx.com.
8) Cookie Policy
Cookies are small text files stored on your device by a website. Similar technologies (e.g., local storage and pixel tags) are also covered. We use cookies to make our websites work, remember your preferences, and—if you agree—measure usage and improve our content.
Legal basis and your choices
Strictly necessary cookies are used to operate our site and do not require consent. All other categories (analytics, functionality, and advertising) are used only with your consent. You can give or withdraw consent at any time using the button below.
Implementation note: add HubSpot’s “Cookie settings button” code so this link re‑opens the banner for users to change their choices.
Cookie categories
- Strictly necessary – required for core site functionality (e.g., security, consent storage).
- Analytics – help us understand website usage and improve content.
- Functionality – enable features such as live chat.
- Advertising – used to deliver and measure ads if we run campaigns.
Cookies set by HubSpot and Cloudflare
Names and lifetimes below reflect vendor documentation and may change. The cookie banner controls whether non‑essential cookies are set.
| Cookie | Category | Purpose | Typical lifetime | Provider |
|---|---|---|---|---|
| __hs_opt_out | Strictly necessary | Remembers that a visitor opted out of analytics cookies to avoid asking again. | 6 months | HubSpot |
| __hs_do_not_track | Strictly necessary | Prevents the tracking code from sending information to HubSpot. | 6 months | HubSpot |
| __hs_initial_opt_in | Strictly necessary | Prevents the banner from always displaying when browsing in strict mode. | 7 days | HubSpot |
| __hs_cookie_cat_pref | Strictly necessary | Stores the categories a visitor consented to. | 6 months | HubSpot |
| hs_ab_test | Strictly necessary | Ensures the same variant of an A/B test is shown during a session. | Session | HubSpot |
| __hstc | Analytics (consent) | Main visitor tracking cookie (timestamps, session number). | 6 months | HubSpot |
| hubspotutk | Analytics (consent) | Identifies a visitor; used on form submission and for deduplication. | 6 months | HubSpot |
| __hssc | Analytics (consent) | Keeps track of sessions; increments session number and timestamps. | 30 minutes | HubSpot |
| __hssrc | Analytics (consent) | Indicates if the visitor restarted the browser; used to determine a new session. | Session | HubSpot |
| messagesUtk | Functionality (chat) | Recognizes returning chat users and loads conversation history. | 6 months | HubSpot |
| __cf_bm | Strictly necessary | Cloudflare bot management supporting site security and availability. | 30 minutes | Cloudflare (via HubSpot CDN) |
| __cfruid, __cfuvid | Strictly necessary | Cloudflare rate limiting and WAF session identification. | Session | Cloudflare (via HubSpot CDN) |
Managing your preferences
You can change or withdraw your consent at any time by clicking the “Manage cookie preferences” link above. You can also set your browser to block or delete cookies; however, some site features may not work without strictly necessary cookies.
Do Not Track and Global Privacy Control
If your browser sends a Global Privacy Control (GPC) signal, the banner will respect this where supported by our consent tool.
9) Changes to this policy
We may update this document to reflect changes in technology, law or our use of data/cookies. Updates will be posted on this page with a new “Last updated” date.
10) Contact & Supervisory authority
To exercise your rights or ask questions, contact info@cloverdx.com or call +420 277 003 200.
You may also lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Praha 7, or with your local data protection authority in the EEA/UK.