Customer story

How a leading bank feeds data into Identity Management Platform

CloverDX Case Study - Bank Feeds into Identify Mgmt

Summary

A large financial enterprise with a long history utilizes thousands of IT systems to support its strategic priorities: providing the best customer experience, delivering sustainable growth, and improving business and internal management processes.


Challenges

  • Scripts to transform data into standard format were cumbersome
  • Managing multiple data formats was time-consuming
  • Expensive developers were needed to do the day-to-day work
Solution
  • Framework to automate data transformations
  • Solution is flexible enough for technical teams and accessible enough for business users
Results
  • Huge amounts of time (and money) saved thanks to templates that could be configured quickly
  • Data is transformed to right format automatically
  • Business users can handle more operational work, freeing up valuable engineering time

The Challenge

With more than 6,000 systems to work with, managing and standardizing multiple data formats was proving cumbersome and expensive for one leading bank.

Managing user access permissions to a banks' systems is a critical part of keeping the business secure and compliant. But working with many different sources was challenging. 

The organization was using Oracle Identity Manager (OIM) to track and monitor permissions - making sure that the right people had access to the right systems, and keeping access updated as staff assignments changed.

Large volumes of constantly changing data

With large volumes of constantly changing data coming from different sources in different formats, feeding the necessary data into OIM was a challenge. OIM is strict about the data format it ingests, so the bank needed a dedicated development team to create and manage the manual process of data integration for OIM. Not only was this expensive, but the scripts to transform the data were cumbersome to develop, test and deploy into production.

The IT security team were looking for a solution that would automate the data integration process, and would enable business teams to take on some of the work that previously only the technical team could handle.

 

The Solution

A data transformation framework

With CloverDX the project’s technical staff created a data transformation framework to ingest data from different sources and transform it into a standardized format that OIM could recognize. The team used the flexibility of CloverDX to build, tweak and augment configurable, repeatable templates quickly, and then pass these templates onto the business team to add in details and manage the majority of the work.

Project Manager of IT Security

"CloverDX gives the business team more capability to do the work themselves."

The new solution fits the requirements of both the technical teams - who have the flexibility to hack the software to adapt the solution to their methods of working - and the business teams, who now have an intuitive graphical interface that has given them more capability to do the identity management work themselves.

The bulk of the operational work - making sure feeds are coming in, sending notifications to users, acting as the first line of support for recertification and coordinating onboarding of new applications - has now been moved out of the technical team’s domain, meaning that they can now focus on OIM implementation, knowing that the more automated identity and access management process is keeping the bank’s system’s secure.

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