Are you making your customers unhappy without ever knowing it
Please, fill out the form to play.

Are you making your customers unhappy without ever knowing it?

Webinar On-demand

What data consultants and project managers should do to avoid outrage

Keeping customers happy and confident throughout the course of a project's implementation, often borders with art. It’s a combination of managing expectations, keeping stakeholders well informed, yet not too burdened with meetings, getting the right people involved at the right time and on top of that, a bit of charisma and luck. 

In projects involving data – e.g. migrating legacy systems, implementing reporting solutions, or integrating business systems together – the visibility into what’s going on with that data, is a key element that makes it or breaks it for the client. 

In this webinar we’ll discuss: 

  • How openly outraged clients are often better than silent unhappy ones 
  • How to avoid misjudging how clients feel about the project 
  • The low hanging fruit you should utilize, that makes clients happy and confident about the project’s progress 
  • Embedding transparency, auditing and reporting into your process 

Speaker

Pavel Najvar

Director of Marketing
Pavel has worked with CloverDX for more than 12 years, engaging in various roles combining R&D, product development, solutions and marketing.

Watch now