Webinar On-demand

Are you making your customers unhappy without ever knowing it?

Pavel Najvar, Director of Marketing
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What data consultants and project managers should do to avoid outrage

Keeping customers happy and confident throughout the course of a project's implementation, often borders with art. It’s a combination of managing expectations, keeping stakeholders well informed, yet not too burdened with meetings, getting the right people involved at the right time and on top of that, a bit of charisma and luck. 

In projects involving data – e.g. migrating legacy systems, implementing reporting solutions, or integrating business systems together – the visibility into what’s going on with that data, is a key element that makes it or breaks it for the client. 

In this webinar we’ll discuss: 

  • How openly outraged clients are often better than silent unhappy ones 
  • How to avoid misjudging how clients feel about the project 
  • The low hanging fruit you should utilize, that makes clients happy and confident about the project’s progress 
  • Embedding transparency, auditing and reporting into your process 
Pavel Najvar has worked with CloverDX for more than 12 years, engaging in various roles combining R&D, product development, solutions and marketing.

CloverDX has been working at the coalface of data challenges since 2007. We’ve worked with companies large and small around the world, in industries such as finance, healthcare and consulting, to help them build and manage better data pipelines and deliver better data outcomes.

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